To qualify and remain a Chargetech Authorized Reseller, your business must adhere to this Chargetech Authorized Reseller Policy at all times.
1. Maintain Current Business Information & Disclose All Locations That Carry Chargetech Maintain accurate and up-to-date company information and disclose all retail locations that carry Chargetech products throughout the term of your reseller relationship with ChargeTech. Qualifying retail locations can only be one of the following: your physical brick & mortar store(s), your commerce-enabled website(s), or temporary storefronts (events, trade shows, pop up stores, etc.).
2. Report Sell-Thru for Physical Retail Location(s) and E-Commerce Sites Reseller must provide sell-thru information by SKU and approved retail location upon request. Chargetech reserves the right to perform an audit of financial statements pertaining to Chargetech sales or the business operations (conduct) to ensure compliance with this policy.
3. Chargetech’s Trademarks & Brand Policy Reseller must comply with Chargetech’s Trademark & Brand Policy and represent yourself as a Chargetech Authorized Reseller in all online advertising & sales collateral. Setting up businesses, registering domain names, or social media usernames that contain any of Chargetech’s trademarks is strictly prohibited. To ensure compliance with Chargetech’s Authorized Reseller Policy, you must only use approved marketing materials for all Chargetech products. To obtain approval on your marketing material utilizing Chargetech’s marks, please email info@chargetech.com.
4. Chargetech's Minimum Advertised Price Policy Reseller must understand their obligations under Chargetech’s Minimum Advertised Price Policy (MAP Policy) and abide by them. Chargetech, in its sole discretion, reserves the right to discontinue doing business with any reseller that advertises any product(s) lower than what is covered by this MAP Policy. A. General Guidelines:
5. Sell to Retail Consumers Only Reseller may not sell in bulk to B2B accounts, wholesalers, or freight forwarders/drop shippers for other retailers. Reseller may only sell to your end consumers only.
6. Only Purchase Chargetech Products Directly From Assigned & Authorized DistributorReseller must not buy Chargetech products from other retailers, or from other sources not explicitly endorsed by Chargetech.
7. Only Sell Chargetech Products in Original Packaging Reseller may not alter original Chargetech packaging in any way prior to reselling Chargetech products. Removing Chargetech products from packaging and reselling Chargetech products in a different packaging or under a different name is strictly prohibited.
8. Use Chargetech Supplied Core Product Data in Feeds Reseller must be able to use standard set of Chargetech supplied data in product data feeds that you distribute to 3rd party advertising venues unless prior written permission is obtained from Chargetech.
9. No Bundling Chargetech Products Without Obtaining Permission Reseller must not re-SKU or bundle Chargetech products in online assortments & data feeds without receiving prior written permission from Chargetech.
10. Bulk Sales Reseller agrees to reasonably cooperate with Chargetech in preventing unauthorized exportation of Chargetech Products. For Chargetch products which incorporate an individualized numerical designation (e.g. serial number) and which are sold in bulk, defined as four (4) or more units in a single transaction, or ten (10) or more units purchased by the same individual within thirty (30) days (“Serialized Bulk Products”), Reseller shall endeavor to request the following information: customer name, customer address, customer phone, product serial numbers, and dates of transaction. The customer information is not required to be transferred to Chargetech, however it should be used to identify suspicious purchase patterns. In the event the customer refuses to provide such information, Reseller should reduce the transaction quantity to below the applicable Serialized Bulk Products threshold.
11. Customer Confusion Reseller will not advertise, market, display, or demonstrate non-Chargetech products together with Chargetech products in a manner that would create the impression that the non-Chargetech products are made by, endorsed by, or associated with Chargetech.
12. Sell on Approved Retail Website(s) Only Reseller must only take orders via publicly accessible e-commerce enabled web pages hosted on approved websites owned and operated by your company. Selling on 3rd party sites (eBay, Amazon, Alibaba, etc.),drop-ship accounts (Buy.com, Newegg.com, Overstock.com, etc.), classified sites (Craigslist.com, Facebook Marketplace, etc.) or direct messages on forums is strictly prohibited.
13. Sell to Customer(s) Within An Assigned Geographic Territory Reseller must restrict customer order shipments to shipping addresses located within your assigned country or designated territory. This includes selling or shipping Chargetech products to end consumers online if your territory does not include the online channel. Reseller must restrict customer order shipments to shipping addresses located within your assigned country or designated territory. This includes selling or shipping Chargetech products to end consumers online if your territory does not include the online channel.
14. Ensure PCI Compliance Reseller must ensure PCI compliance for all approved commerce-enabled websites owned & operated by your company.
15. Maintain Updated Privacy Policy Reseller must publish and maintain a publicly accessible privacy policy.
16. Operate E-commerce Business Separately from Offline Retail Business Reseller must plan inventory for your e-commerce business separately from inventory planned for your physical store’s business & provide accurate sell-thru numbers for each.
17. Security Measures from E-Commerce Sites and Fraud Protection Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures.
18. Additional Reseller Obligations for Chargetech Dealer Locator Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures.
19. Obey the Law, Abide by Policy Rules & Serve Customer Needs Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures. Failure to comply with all of the terms in Chargetech’s Authorized Reseller Policy will result in suspension or termination of your account.
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