Monthly Archives: February 2019

Brick-And-Mortar: The Customer Experience

The digitization of shopping, along with the shift in customer buying behavior, has resulted in significant changes in the retail landscape. According to Morgan Kelleher of Forbes, customers nowadays have lower attention spans, shop on their mobile device first, use recommendations and conduct research prior to making a purchase. How Do You Embrace These Changes? […]

Emerging Retail Technology to Look Out For

When tech evolves, customers’ expectations transform along with them. If you’ve been in retail for a while, you’ve probably come to expect this by now. And while incorporating the newest retail technology in your store is surely key, it’s also essential to understand client trends and preferences in order to craft the best customer experience […]